Your safety means everything to us. It’s not just a value. It’s a promise we make to every passenger who steps into our lifts. We know how important it is for you to feel secure and protected, primarily when you rely on our elevators to transport you to your destination. That’s why we spare no effort or expense when implementing state-of-the-art safety features and protocols in all our elevators. We take your safety personally. Every detail, system, and process is carefully designed and tested to ensure you arrive at your terminus on time, in good health and spirits.
We prioritise your protection and have comprehensive safety protocols to minimise the risk of accidents or injuries. This includes formal safety training, detailed operating procedures for equipment, and strict adherence to industry safety standards and codes.
When it comes to safety, having knowledgeable and experienced technicians is essential. At Eighteen Steps, we value safety and invest heavily in training and development programs for our technicians to ensure they are up-to-date on the latest safety standards and best practices.
Automatic Rescue Device (ARD) is a lifeline for your loved ones. It’s a safety feature that ensures your family and seniors are protected in case of an emergency. ARD is designed to activate automatically during a power outage, preventing elevators/lifts from getting stuck between floors and providing a safe and comfortable descent to the nearest floor.
We understand the importance of safety when it comes to lifts. That’s why we have incorporated an Over Speed Governor (OSG) in our elevators to ensure the safety of our passengers. The OSG is a safety device that prevents the elevator from moving at an excessive speed in case of a malfunction or a mechanical failure. This safety feature can save lives, and that’s what makes it so important to us.
The HMI is a cutting-edge technology that allows passengers to communicate with the elevator and vice versa. It is designed to enhance the passenger experience while ensuring their safety. With the HMI, passengers can easily select their desired floor, receive critical information about the elevator’s status, and even call for help in an emergency.